Drag-and-Drop Complex Logic Without Code

The story builder lets teams chain triggers, conditions, loops, and actions with a visual canvas that hides none of the underlying complexity. AI reasoning nodes can now be dropped in to summarise, classify, or decide without writing a single line of code — perfect for security workflows where every second matters.

Business outcome: Teams build, test, and deploy sophisticated automation in hours instead of weeks, reducing engineering dependency and analyst toil.

Embed AI Judgment into Automated Workflows

Tines’ AI reasoning steps connect to your own large language models (or built-in options) to evaluate unstructured data — like email bodies, log snippets, or ticket descriptions — and return structured decisions that drive the next story actions. Think automated phishing verdicts or severity scoring.

Business outcome: Automate actions that previously required human triage, freeing up senior analysts while keeping response times sub-minute.

1,000+ Community and Vendor Templates

A massive, searchable library of pre-built stories covers common SOC, IT, and DevSecOps use cases — from Slack alert notifications to full AWS IAM key rotation. Teams can import, tweak, and deploy templates in minutes rather than starting from scratch.

Business outcome: Jumpstart automation with battle-tested workflows, accelerating time-to-value from months to days.

Full Traceability for Every Automated Action

Every step a Tines story takes — who triggered it, what data was accessed, what decision was made — is logged immutably. This granular audit trail supports compliance frameworks like SOC 2 and ISO 27001 out of the box, and makes forensic investigations straightforward.

Business outcome: Satisfy compliance requirements and streamline post-incident reviews without bolting on extra logging tools.

JavaScript When You Need It, No-Code for Everything Else

Tines is primarily no-code, but it doesn’t lock technical users out. Teams can inject custom JavaScript into any action to handle edge-case data transformations or integrate with APIs that lack a pre-built connector — avoiding the automation dead-ends that frustrate power users.

Business outcome: Empower less technical analysts while still giving engineers the flexibility to handle any automation scenario.

Connect to Any Tool with a REST API

With hundreds of native integrations and a generic HTTP action, Tines can talk to virtually any modern security or IT tool. Webhook triggers mean events from cloud SIEMs, ticketing systems, or custom apps can kick off stories instantly.

Business outcome: Orchestrate across a diverse technology stack without waiting for vendor-built integrations, future-proofing your automation investment.

• Purpose-built for security operationsNative integrations with SIEMs, ticketing systems, and threat intel platforms mean less time fiddling with generic connectors.
• Audit trail without extra toolsEvery automated action is logged out-of-the-box, which is a boon for compliance-heavy industries like finance and healthcare.
• AI reasoning directly in workflowsTines was early in embedding LLM-powered decision steps, enabling automation of tasks that historically required human judgment.
• Massive pre-built library accelerates onboardingThe community and vendor contributed story library means new teams can be productive on day one, not month six.

• Enterprise pricing, not for casual automationBeyond the free tier, costs scale quickly; small teams with straightforward needs will find Tines hard to justify budget-wise.
• Requires deep process understandingThe no-code canvas is intuitive, but mapping complex security processes into stories still demands someone who truly knows the workflows.
• Limited business-ops use casesUnlike general-purpose automation tools, Tines lacks deep marketing, sales, or HR connectors, confining its strength to IT and security.
• Professional realityThe most important thing a buyer needs to know before purchasing: Tines shines when you have a mature SOC with defined processes; without that, the platform’s value proposition collapses.

Automate full-cycle phishing alert triage

A Tines story can ingest a phishing alert, extract URLs, check them against threat intel feeds, scan with a sandbox, enrich the user’s AD profile, and then either quarantine the email or create a ticket — all in under 30 seconds, with a full audit trail. This eliminates hours of manual SOC analysis per incident.

Orchestrate incident response playbooks

When a critical CVE drops, a Tines story can automatically identify affected assets, create Jira tickets for patching, notify asset owners via Slack, and schedule a follow-up scan — all triggered by a single threat feed update. Teams using this approach cut mean-time-to-contain significantly.

IT service provision and deprovisioning

Automate user lifecycle events: a new hire ticket triggers account creation across Okta, Active Directory, Google Workspace, and notifies the manager. On termination, disable accounts and back up mailboxes in one click. Full audit compliance with no manual steps.

Cloud security posture remediation

Connect Tines to AWS Security Hub or GCP Security Command Center; when a misconfigured S3 bucket or open firewall rule is detected, the story automatically corrects it and logs the change. This turns reactive alerts into self-healing infrastructure.

Sign up for the free Community edition at tines.com — no credit card required — to get hands-on with the story builder immediately.

Browse the story library and import a template for a familiar task, like ‘Enrich a Splunk alert with VirusTotal’ or ‘Notify Slack on PagerDuty incident’.

Replace the template’s placeholder API keys and endpoint URLs with your own tool credentials using the no-code action editor.

Simulate an event by firing a test webhook or running the story manually, then review the step-by-step execution log in the audit trail before activating it in production.