Hyro AI

Explainability

Gain full visibility into the logic pathways behind outputs and evaluate the information used to generate responses.

Full visibility into AI logic pathways

Control

Contain 'hallucinations' and misleading responses by clearly defining and limiting the data sources utilized to formulate outputs.

Contained hallucinations and misleading responses

Compliance

Adhere to patient and data security regulations while remaining flexible enough to accommodate evolving policy.

Adherence to patient and data security regulations

Meet Your Digital Workforce

The compliant AI agents you need to securely resolve over 85% of repetitive tasks, adaptive across call centers, websites, mobile apps, SMS and more.

Secure resolution of over 85% of repetitive tasks

Adaptive Communications

Easily sort call volume by fully automating routine calls, directing complex calls to the right agent, and deflecting simple calls to SMS for self-service. Streamline call center operations by eliminating long wait times and reducing reliance on staff, all while maintaining 100% capacity.

Eliminated long wait times and reduced reliance on staff while maintaining 100% capacity

Goodbye Black Boxes

Hyro empowers operations, IT, and patient access & engagement teams with the visibility to confidently act on conversational data across all communication channels, improving operational efficiencies with easy and intuitive feedback loops.

Improved operational efficiencies with easy and intuitive feedback loops

• Healthcare-Specific AI Agent PlatformHyro positions itself as an AI agent platform purpose-built for healthcare, with dedicated solutions for healthcare providers, FQHCs, children's hospitals, and healthcare payers. The platform is designed with provider and patient needs at its heart.
• Responsible AI FrameworkHyro emphasizes responsible AI with three core pillars: Explainability (full visibility into logic pathways behind outputs), Control (containing hallucinations by defining and limiting data sources), and Compliance (adhering to patient and data security regulations while accommodating evolving policy).
• Broad Integration EcosystemHyro offers integrations with Epic EMR, Salesforce, Cisco, and Five9, with additional integrations available. The platform is adaptive across call centers, websites, mobile apps, SMS, and messaging tools.
• Demonstrated Customer OutcomesHyro cites measurable results from health systems, including -56% daily call abandonment, -58% wait times, 80% chat resolution rate, $300k+ annual savings, 90% chat resolution and engagement rates, 8.8X ROI, 338K automated calls, 4,000 hours saved per month, $1,000,000 in savings, +47% conversion rate, and -31% bounce rate.

• Pricing Not DisclosedThe Hyro pricing page (https://www.hyro.ai/pricing) displays only a security verification message and does not show any pricing information. No pricing details are evidenced in the scraped content.
• Certifications Not SpecifiedWhile Hyro mentions compliance with patient and data security regulations, no specific certifications (such as SOC 2, HIPAA, HITRUST, or others) are named in the scraped website content.
• Competitor Comparisons LimitedHyro states it is 'consistently #1 in replacing bad chatbots and outdated IVR systems' and references '1100+ Bad Chatbots' replaced, but no specific competitor names or head-to-head comparisons are evidenced in the scraped content.
• Integration Details LimitedWhile Epic EMR, Salesforce, Cisco, and Five9 are listed as integrations, the scraped content does not provide details on the depth, scope, or technical nature of these integrations beyond their names.

Call Center Automation

Shield understaffed call center teams from routine calls with AI. Easily sort call volume by fully automating routine calls, directing complex calls to the right agent, and deflecting simple calls to SMS for self-service. Streamline call center operations by eliminating long wait times and reducing reliance on staff, all while maintaining 100% capacity.

Scheduling Management

Automate every step of the appointment scheduling cycle. Physician Search matches patients to the right point of care with ease, and one health system saw 47% more appointments booked online with a 31% lower bounce rate.

Rx Management

Deliver instant prescription refills and status updates to patients.

IT Help Desk

Deflect IT tickets to self-service via SMS with smart routing.

Define the exact real Estate workflow Hyro AI should support.

Compare it with closely related AI tools in the same category before committing.

Set review rules for accuracy, privacy, brand voice, compliance, and final approval.

Connect useful outputs to the wider stack instead of leaving them inside the AI tool.