Chorus by ZoomInfo

Instant Access to Transcriptions and Insights

Chorus helps performance-driven sales teams capture and analyze all customer calls, meetings, and emails to create visibility, drive process and behavior changes, and deliver bottom line impact. It provides unlimited call recordings and transcriptions just minutes after your call ends.

Drive process and behavior changes that deliver bottom line impact.

Drive Team Performance

Identify winning behaviors that uplevel team skills, reduce new hire ramp time, drive methodology adherence, and ultimately drive team performance. Proactive coaching recommendations are automatically delivered to your inbox from sales calls.

Reduce new hire ramp time and drive methodology adherence.

Forecast with Confidence

Automatically capture and sync contacts and communications from the field to your CRM to gain complete visibility into the relationships that drive revenue. Keep your finger on the pulse of every account and opportunity to measure deal momentum, mitigate churn, and action unbiased CRM data.

Gain a better line of sight into maximizing revenue.

Discover Why You Win and Lose Deals

Capture and analyze the voice of the customer to better understand the trends impacting your deals. Gain competitive insights to get ahead and leverage customer language in messaging and content so you can make better strategic decisions across your customer base and overall market.

Make better strategic decisions across your customer base and overall market.

Take Action with Integrated Intelligence

Bring the power of contact and company intelligence to your go-to-market teams courtesy of ZoomInfo. See the entire relationship history for each contact or company and refine your outreach based on past interactions while planning your next interaction.

Refine outreach based on past interactions and plan next steps.

Use Over 20 Out-of-the-Box Reports

Leverage over 20 out-of-the-box reports for easier reporting or use custom objects to combine conversation metrics with your Salesforce reporting. Contextual trackers automatically surface key topics such as next steps, pricing, or common objections.

Combine conversation metrics with Salesforce reporting for deeper insights.

• Unlimited call recordings and transcriptionsChorus offers unlimited call recordings and transcriptions, with recordings available just minutes after the call ends. There is no storage limit, and recordings are kept until manually deleted or after 180 days if automatic deletion is enabled.
• AI-powered conversation insightsChorus uses proprietary machine-learning and 14 technology patents to analyze calls, meetings, and emails. It provides contextual trackers that automatically surface key topics like next steps, pricing, and objections, plus proactive coaching recommendations delivered to your inbox.
• Deal and relationship intelligenceChorus automatically captures and syncs contacts and communications from the field to your CRM, giving complete visibility into relationships that drive revenue. It helps you measure deal momentum, mitigate churn, and forecast with confidence using unbiased CRM data.
• Integrated with ZoomInfo dataChorus brings the power of ZoomInfo contact and company intelligence to your go-to-market teams. You can see the entire relationship history for each contact or company and refine outreach based on past interactions.

• Pricing is custom, not publicZoomInfo Chorus offers custom plans, but specific pricing is not shown on the website. You must request a demo or contact sales to get pricing details.
• Integrations are not fully listedThe website mentions that Chorus automatically connects to Zoom and syncs to CRM (e.g., Salesforce), but it does not provide a complete list of all supported integrations. Do not assume other integrations beyond what is explicitly mentioned.
• No competitor comparisons providedThe site claims Chorus is the fastest growing Conversation Intelligence product, but it does not name or compare specific competitors. Avoid making claims about how Chorus stacks up against other tools.
• Certifications and compliance details are limitedThe site states that 'all privacy and compliance standards are followed with added layers of protection,' but it does not list specific certifications (e.g., SOC 2, GDPR) or compliance details. Do not invent any certifications.

Sales Call Analysis

Instantly access transcriptions and insights from customer calls, meetings, and emails. Chorus helps performance-driven sales teams capture and analyze all interactions to create visibility, drive process and behavior changes, and deliver bottom line impact.

Onboarding and Sales Enablement

Identify winning behaviors that uplevel team skills, reduce new hire ramp time, drive methodology adherence, and ultimately drive team performance. Chorus enables managers to coach reps using real call recordings and AI-driven insights.

Deal Intelligence & Relationship Management

Automatically capture and sync contacts and communications from the field to your CRM to gain complete visibility into the relationships that drive revenue. Keep your finger on the pulse of every account and opportunity to measure deal momentum, mitigate churn, and action unbiased CRM data.

Market Intelligence

Capture and analyze the voice of the customer to better understand the trends impacting your deals. Gain competitive insights to get ahead and leverage customer language in messaging and content so you can make better strategic decisions across your customer base and overall market.

Define the exact aI Sales Tools workflow Chorus by ZoomInfo should support.

Compare it with closely related AI tools in the same category before committing.

Set review rules for accuracy, privacy, brand voice, compliance, and final approval.

Connect useful outputs to the wider stack instead of leaving them inside the AI tool.