24/7 AI Intake & Receptionist Agents

CaseGen provides a virtual AI workforce including Justina (Intake Manager), Justin (Intake Outreach), and Maya (Medical Coordinator). These agents answer every call 24/7, qualify leads, take full intakes, filter spam, and instantly transfer high-value cases to your team.

Never miss a case again with round-the-clock coverage and instant response to every lead.

Persistent Lead Follow-Up & Case Detail Collection

Justin automatically follows up on intakes to push them forward, collects all key case details, and can even call leads directly to complete the intake. CaseGen also follows up with potential clients who didn't sign right away, persistently gathering critical case information.

Capture more cases by ensuring no lead slips through the cracks, even if they don't convert immediately.

Treatment Follow-Up & Medical Provider Check-Ins

Maya, the Medical Coordinator, follows up with medical providers and clients, tracks treatment progress, and keeps your personal injury firm updated on every client's care. This ensures no detail falls through the cracks.

Build stronger cases faster with complete visibility into each client's medical treatment.

Real-Time Call Analytics & Case Summaries

CaseGen provides phone call analytics to track call volume and responsiveness in real-time. It automatically generates detailed case intake call summaries and offers real-time case transcripts as calls unfold. Call playback lets you replay and review past calls anytime for training or case verification.

Gain actionable insights into your intake performance and ensure quality control.

AI-Powered Photo & Document Collection

CaseGen's AI follows up by text to collect key case photos and documents from clients, streamlining evidence gathering without manual effort.

Easily gather essential case materials automatically, saving your team time.

Handles All Call Types with Smart Routing

CaseGen smartly answers and routes calls from new leads, existing clients, and third parties. It distinguishes between a new lead, an existing client, and a fellow attorney, navigating complex directories and routing calls based on staff availability.

Ensure every caller reaches the right person or gets the right response, every time.

• 24/7 AI Receptionist and Intake AgentCaseGen's AI agents answer every inbound call instantly, 24/7, including after hours and weekends. They handle complete intakes, filter out spam, and can transfer high-value cases to your team in real time, ensuring no opportunity is missed.
• Persistent Follow-Up and Smart Intake HandlingCaseGen automatically follows up with potential clients who don't sign right away, persistently collecting all critical case details. It flags high-value leads in real time and alerts you for live transfer, or captures all intake details if you're unavailable.
• Medical Treatment Follow-Up for Personal Injury FirmsThe AI agent Maya checks in with medical providers and clients, tracks treatment progress, and keeps your personal injury firm updated on every client's care, helping build stronger cases faster.
• Built Specifically for Law Firms with Legal AI AgentsCaseGen offers specialized AI agents like Justina (Intake Manager), Justin (Intake Outreach), and Maya (Medical Coordinator), designed to handle the complexity of legal intake and reception, going beyond basic call answering.

• Pricing and Value ClaimsThe pricing page is a guide to AI voice agent pricing, but it does not list CaseGen's actual pricing. It compares to Smith.ai and discusses 'reasonable use ceilings,' but no specific numbers are provided. Avoid stating any pricing or making claims about being cheaper than competitors.
• Turn Detection and LLM QualityCaseGen claims 'surgical' turn detection and superior LLM reasoning, but these are qualitative marketing claims. There is no independent benchmark or technical specification provided to verify these assertions.
• Integrations and LanguagesThe site lists integrations with Clio, Google Sheets, Filevine, Lawmatics, 8am, and Zapier, and supports many languages. However, it does not specify the depth of integration (e.g., two-way sync, data fields) or whether all languages are fully supported for all features.
• Testimonials and ResultsA testimonial from 'Narimon, PI Attorney' is shown, but it is anecdotal and not independently verifiable. Avoid presenting it as a guaranteed outcome or statistical proof of performance.

24/7 Intake & Reception

CaseGen's AI receptionist answers every inbound call instantly, 24/7, including after hours and weekends. It takes complete intakes, filters out spam, handles existing client calls, and instantly transfers high-value cases to your team, so you never miss a case again.

Persistent Lead Follow-Up

CaseGen's AI agent, Justin, follows up on intakes to push them forward, collects all key case details, and can even call leads directly to complete the intake. It automatically and persistently follows up with potential clients who didn't sign right away, ensuring no lead slips through the cracks.

Medical Treatment Coordination

CaseGen's AI medical coordinator, Maya, follows up with medical providers and clients, tracks treatment progress, and keeps your personal injury firm updated on every client's care. This helps ensure no detail falls through the cracks, so your team can build stronger cases faster.

Smart Call Handling & Analytics

CaseGen smartly answers and routes calls from new leads, existing clients, and third parties. It flags high-value leads in real time, alerts you for live transfer, and captures all critical intake details if you're unavailable. You also get phone call analytics, real-time case transcripts, call playback, and AI-powered photo uploads to collect key case photos and documents.

Sign up for a free account on the CaseGen.ai website.

Connect your preferred document management system via the Settings page.

Choose a contract template or start from a brief description.

Review the AI‑generated draft, address any risk alerts, and share with stakeholders.